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World Class Epicor® Services & Sage X3 Services

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WORLD CLASS EPICOR® & SAGE® X3 SERVICES

PracticalTek is Your Home For Epicor® Support

Epicor® ERP has become an industry-leading service for manufacturers and many other industries. PracticalTek is a leading independent professional services provider of Epicor® support and consulting solutions. Whether you need help with implementation, customization, staff training, administration, operational optimization, upgrades or maintenance, we have the management and development skills to get your business running right. Ask us about our Epicor®Epicor® Avante, Epicor® EnterpriseEpicor® Prophet 21Epicor® Hosting services and much more!

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Professional Epicor® Consulting Services to Help Your Business Grow

PracticalTek offers your company independent problem-solving capabilities to achieve your goals. We provide affordable training, consulting and technical support designed specifically for you. PracticalTek has provided independent Epicor® support and services for businesses large and small since 1997. Our staff has more than 400+ combined years of experience, allowing us to offer services that no other independent consulting firms can. Our consultants hold a variety of certifications and qualifications, including many who are 9.05 certified, so you can rest assured that we can properly apply, update and manage the system you rely on.

Why We Support Epicor®

Epicor® software provides specific global enterprise development tools that facilitate growth in both cloud and on-premise deployments. Our customers have seen significant success with these services, but they also run into issues that need a specific, tailored approach to resolve. That’s why PracticalTek has created a full suite of services to implement new modules, move between versions, train your team, customize the platform or perform a full system audit to better understand where software development can help your business.

New to Epicor®?

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Your Independent Epicor® ERP Consultants

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Epicor® Consulting

With over 290 collective years of experience, PracticalTek consultants provide best-in-class support, customization, integration, development and programming services for Epicor® 9, Epicor® 10, Epicor® Vantage, Epicor® Avante, Epicor®
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Epicor® Development

You’ve found an amazing resource for custom development. PracticalTek has decades of experience working with SSRS, BPMs, BAQs, C#, VB.NET, Product Configurator, Service Connect, Progress ABL, Customizations, Crystal reports,
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Epicor® Training

PracticalTek offers customized training for your staff based on their roles in the organization. Training can be on-site, off-site, or web-based. We can even train you using your own data to maximize learning.
700 Customers
24 Years in Business
400 Team Yrs ERP
70 Installs/Upgrades
5162 Application Solutions

Epicor® Services

PracticalTek offers a wide range of services to help you get the most out of your software platform. This includes support, project management consulting, systems administration, implementation, training, development and help with your upgrades, as well as service and support.

Epicor® Implementation and Upgrades

PracticalTek has performed implementations and upgrades for companies large and small across a wide variety of industries, from manufacturing and electronics to medical devices and automotive supplies. We can expedite your new system install or upgrade quickly and efficiently so you can start benefiting right away.
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Training

Our expert Epicor® consultants offer specific onsite and remote training designed to help your company make the most out of your ERP. Get help with problems and system confusion with specific training and a fully documented process that gives your team a quick reference for future success. PracticalTek offers personalized training to suit your company’s needs, so your employees learn the software the way your company is going to use it, with concrete examples using your own data. Epicor® training topics include Inventory Management, Project Management, Time & Expense Management and much more, with each session taking only a matter of hours.

Development

Need custom solutions or dashboards to better understand your business at a glance? Our expert development teams can create dashboards, updateable dashboards, customized dashboards, C# code, VB.NET, .NET, Crystal Reports, SSRS, system customizations, BPMs and much more.

We have provided Epicor® consulting services to over 600 customers

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New Implementations, Major Upgrades & Legacy Migrations, Business Process Improvements, General Ad Hoc Consulting and Product.
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Business Process Optimization, System/environment Audits, Business Activity Queries, Business Process Management, Trackers, Dashboards and Business Intelligence Data Warehousing.

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End User Training and General Level 1 & 2 Help Desk.

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Custom Development, C#, Service Connect, Customizations, Custom workflows, Product Configurator, SSRS (SQL Server Reporting Services Service), Crystal reports, Advanced Business Tools, Data Conversions and Systems Consulting.

Configuration

Make sure your systems are working properly and are the best-fit for your industry. An international parts manufacturer has a much different business model than a local repair facility or distributor. Turn to PracticalTek for that custom fit for improved visibility and operational efficiency.

Epicor® Consulting

If you encounter problems, you want someone knowledgeable in your corner to help you resolve them quickly. That’s why PracticalTek provides you with an independent Epicor® consultant, many of whom are 9.05 certified. We make sure our experts are current on the latest installations and upgrades so they will always know best how to help you. Our consulting services go well beyond simple implementation and training. You will benefit from our more than 290+ years of combined experience. We offer continuing support on all versions, from Vantage® to Epicor® 9 and Epicor® 10.
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Support

Our ERP support resolves issues that may arise during any phase of your software’s life-cycle. Since we are an independent service provider, we have flexibility to assist you when you need it. We pride ourselves on our software implementation and customization skill sets. You can be confident in relying on us to provide you the very best support during your time of need.

Additional Epicor® Services

We want to help you achieve all of the ERP benefits available for a company of your size. From large scale operations to a local machine shop, we’ll build a custom support program for you to deliver unparalleled results.

TESTIMONIALS

Stanley Machining needed a quick turnaround on development and creation of many complex
dashboards to help streamline our business flow.
PTS (Practical Technical Solutions) expertise in the field of Vantage/Epicor® was a tremendous
help in the creation of these dashboards and has since streamlined the way we process certain
information in our plant. Not only was the response from their team quick and professional,
there rate per hour is extremely competitive.
I would go so far as to say. Epicor® can learn some lessons from PTS in regards to their consulting,
implementation and billing process.
Stanley Machining would recommend PTS as a trusted source in assisting with any ERP
challenges.

— Stanley Machining & Tool • Steel Machining Industry

“The straight forward approach was a relief and I appreciate how the PTS team jumped straight in despite the complex challenges we faced. I was able to speak with Jim directly several times, which provided a great amount of comfort. I never had any trouble reaching him and/or a member of his team. 

The team at PTS assisted in arranging meetings in which we discussed complicated business process and procedure requirements. This sped up the improvement process significantly. PTS’ methodology was a perfect fit to quickly and thoroughly address our needs and provide solutions. 

The functional results that were produced as a result of Jim’s team were a key component in keeping operations running. Moreover, their skills for development are extraordinary. On top of his work, Jim’s team also provided excellent support. They dealt with questions ranging from the absolute basics to advanced easily and with an air of patience that can only be described as completely forgiving! In short, I would have no hesitation in recommending PTS to any prospective client.”

— The Oilgear Company • Hydraulic Pump Industry

“We have been using Practical Technology Solutions for about 8 months now to augment my 1 person Epicor® staff.  We are using PTS to help us with screen changes, report development, BAQ/BPM development, performance advice, solution design, system integration, and functional consulting.  We have been very happy with their work.  They have always been clear about work estimates and stayed within them.  Their technical quality has been excellent and their cost reasonable. PTS has always been able to address our requirements even in emergency situations. I would recommend PTS as a partner for Epicor® technical services and continue to use them. “

— Kadant Black Clawson, Inc. • Global Engineered Systems Industry

PracticalTek is an Independent provider of Epicor® professional services