“I am very happy and honored to provide you with a reference for Practical Technology Solutions. I have been EXTREMELY happy with the work that has been provided. I have not been using them for long (just a number of months), but in a very short time frame they have reassured me that my trust in them as a consulting business partner is well worth it. I see their knowledge of the Epicor® Product lines as being very in-depth and their staff as highly resourceful. I highly recommend them as a business consulting partner for your business and technical application needs.”
— M-B Companies • Pavement Marking Industry
Saving the customer money…Customer spent $5K and saved $48k!!!
“On a cold winter Wednesday, I joined a metal fabrication conference in the Cleveland area. We were led to a room covered in brown; the far wall lit up by a projector. As I unpacked my laptop, trusty notepad and pen, I was approached by a man with a jovial smile. The feeling that I should know him welled up inside me. After taking a second glance at my nametag, he said, “we’ve worked together, but we’ve never met face-to-face.” He went on to tell me how years prior we collaborated on a BPM that defaulted the correct shipping address for purchase orders according to the User-ID on the PO. “Before you built that, about once a month, these huge semi-loads would arrive at our office building, over 400 miles away from the factory. It was extremely frustrating, but now we can laugh about it because your BPM has saved us 10’s of thousands of dollars. It hasn’t happened since.” He shook my hand and thanked me, as we remembered working together. Hearing this story made me proud of what I do and where I work.”
— Another happy client
• Kadant
“Imarda has faced several business challenges recently as we have been undergoing significant growth for our i360 product. This growth has resulted in increased manufacturing volumes, and complicated BOM’s (Bill of Materials) and increased billing to be produced from an aging ERP system (Epicor® Vantage 8) that is in need of replacement.
Imarda had done an amount of work with PTS in the past and I contacted Jim from PTS in the hope this company could assist. Jim’s team jumped straight in aware of the challenges we faced. I was able to talk to Jim directly several times which provided a huge amount of comfort and even though the time zones were different I never had any issues reaching him or a member of his team. Their straight forward approach was a relief. The team at PTS assisted in arranging meetings, eliciting the answers from iMarda staff with questions backed up
Their straight forward approach was a relief. The team at PTS assisted in arranging meetings, eliciting the answers from iMarda staff with questions backed up from years of experience in Epicor®. This sped up the business improvement process significantly. Their agile methodology was a perfect fit as we needed to jump between issues often very quickly and due to the nature of our remote staff the timing of such meetings was often at short notice. The functional results that were produced as a result of Jim’s team were a key component in keeping the operations process running within Imarda.
On top of this work, Jim’s team also provided excellent support, as our lack of knowledge with Epicor® due to staff churn again left us challenged with internal support options. Jim’s team dealt with questions ranging from the absolute basics to advanced questions easily and with an air of patience that can only be described as completely forgiving!! In short, I would have no hesitation in recommending PTS.”
— Imarda • Transportation Fleet Industry