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WORLD-CLASS EPICOR® CONSULTANTS, DEVELOPERS, IMPLEMENTERS, TRAINERS

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WORLD CLASS EPICOR® SERVICES

PracticalTek is Your Home For Epicor® Support

Epicor® ERP has become an industry-leading service for manufacturers and many other industries. PracticalTek is a leading independent professional services provider of Epicor® support and consulting solutions. Whether you need help with implementation, customization, staff training, administration, operational optimization, upgrades or maintenance, we have the management and development skills to get your business running right. Ask us about our Epicor®Epicor® Avante, Epicor® EnterpriseEpicor® Prophet 21Epicor® Hosting services and much more!

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Professional Epicor® Consulting Services to Help Your Business Grow

PracticalTek offers your company independent problem-solving capabilities to achieve your goals. We provide affordable training, consulting and technical support designed specifically for you. PracticalTek has provided independent Epicor® support and services for businesses large and small since 1997. Our staff has more than 600+ combined years of experience, allowing us to offer services that no other independent consulting firms can. Our consultants hold a variety of certifications and qualifications spanning all versions, so you can rest assured that we can properly apply, update and manage the system you rely on.

Why We Support Epicor®

Epicor® software provides specific global enterprise development tools that facilitate growth in both cloud and on-premise deployments. Our customers have seen significant success with these services, but they also run into issues that need a specific, tailored approach to resolve. That’s why PracticalTek has created a full suite of services to implement new modules, move between versions, train your team, customize the platform or perform a full system audit to better understand where software development can help your business.

New to Epicor®?

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Your Independent Epicor® ERP Consultants

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Epicor® Consulting

With over 600 collective years of experience, PracticalTek consultants provide best-in-class support, customization, integration, development and programming services for Epicor® 9, Epicor® 10, Epicor® Vantage, Epicor® Avante, Epicor®

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Epicor® Development

You’ve found an amazing resource for custom development. PracticalTek has decades of experience working with SSRS, BPMs, BAQs, C#, VB.NET, Product Configurator, Service Connect, Progress ABL, Customizations, Crystal reports,
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Epicor® Training

PracticalTek offers customized training for your staff based on their roles in the organization. Training can be on-site, off-site, or web-based. We can even train you using your own data to maximize learning.
804 Customers
25 Years in Business
600 Team Yrs ERP
74 Installs/Upgrades
6122 Application Solutions

Epicor® Services

PracticalTek offers a wide range of services to help you get the most out of your software platform. This includes support, project management consulting, systems administration, implementation, training, development and help with your upgrades, as well as service and support.

Epicor® Implementation and Upgrades

PracticalTek has performed implementations and upgrades for companies large and small across a wide variety of industries, from manufacturing and electronics to medical devices and automotive supplies. We can expedite your new system install or upgrade quickly and efficiently so you can start benefiting right away.
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Training

Our expert Epicor® consultants offer specific onsite and remote training designed to help your company make the most out of your ERP. Get help with problems and system confusion with specific training and a fully documented process that gives your team a quick reference for future success. PracticalTek offers personalized training to suit your company’s needs, so your employees learn the software the way your company is going to use it, with concrete examples using your own data. Epicor® training topics include Inventory Management, Project Management, Time & Expense Management and much more, with each session taking only a matter of hours.

Development

Need custom solutions or dashboards to better understand your business at a glance? Our expert development teams can create dashboards, updateable dashboards, customized dashboards, C# code, VB.NET, .NET, Crystal Reports, SSRS, system customizations, BPMs and much more.

We have provided Epicor® consulting services to over 600 customers

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New Implementations, Major Upgrades & Legacy Migrations, Business Process Improvements, General Ad Hoc Consulting and Product.
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Business Process Optimization, System/environment Audits, Business Activity Queries, Business Process Management, Trackers, Dashboards and Business Intelligence Data Warehousing.

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End User Training and General Level 1 & 2 Help Desk.

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Custom Development, C#, Service Connect, Customizations, Custom workflows, Product Configurator, SSRS (SQL Server Reporting Services Service), Crystal reports, Advanced Business Tools, Data Conversions and Systems Consulting.

Configuration

Make sure your systems are working properly and are the best-fit for your industry. An international parts manufacturer has a much different business model than a local repair facility or distributor. Turn to PracticalTek for that custom fit for improved visibility and operational efficiency.

Epicor® Consulting

If you encounter problems, you want someone knowledgeable in your corner to help you resolve them quickly. That’s why PracticalTek provides you with an independent Epicor® consultant, many of whom are certified across multiple versions. We make sure our experts are current on the latest installations and upgrades so they will always know best how to help you. Our consulting services go well beyond simple implementation and training. You will benefit from our more than 600+ years of combined experience. We offer continuing support on all versions, from Vantage® to Epicor® 9 to Epicor® 10 and now Epicor® Kinetic.
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Support

Our ERP support resolves issues that may arise during any phase of your software’s life-cycle. Since we are an independent service provider, we have flexibility to assist you when you need it. We pride ourselves on our software implementation and customization skill sets. You can be confident in relying on us to provide you the very best support during your time of need.

Additional Epicor® Services

We want to help you achieve all of the ERP benefits available for a company of your size. From large scale operations to a local machine shop, we’ll build a custom support program for you to deliver unparalleled results.

TESTIMONIALS

“We were looking for some good Epicor® E9 expertise to help us in streamlining our E9 implementation and better align our business processes with E9 where practical.

Practical Technology Solutions (PTS) brought both business process background and E9 application knowledge  to the table in a very affordable package.  PTS helped us with both High level advice as well as detailed implementation assistance and outright programming assistance to develop and test customization’s and reports.  Their knowledge of reporting tools such as Crystal Reports and the database schema is excellent. While working with PTS recently, our consultant is responsive, always with a friendly, professional attitude.  He has provided insight and demonstrated a high level of technical skill.  We have assigned projects of various degrees of complexities with PTS and generally, have received a response in a timely manner. We would recommend PTS as a solution in assisting with ERP business challenges.”

— Fenner Dunlop Americas • Mining Industry

“We don’t have a traditional IT department…… I’ve worked with a few different consultants over the last 3 years, after I found PracticalTek (An independent professional services provider), I will always go to them first with a need. They got to my projects in short order, knew exactly what I was talking about most of the time and if they didn’t, it was easy to explain to them what I needed. The rate is better and the work is more efficient than I have found elsewhere. I would highly recommend PracticalTek (An independent professional services provider) to anyone using Epicor®.”

— Dudek & Bock • Steel Manufacturing Industry

“Imarda has faced several business challenges recently as we have been undergoing significant growth for our i360 product. This growth has resulted in increased manufacturing volumes, and complicated BOM’s (Bill of Materials) and increased billing to be produced from an aging ERP system (Epicor® Vantage 8) that is in need of replacement.

Imarda had done an amount of work with PTS in the past and I contacted Jim from PTS in the hope this company could assist. Jim’s team jumped straight in aware of the challenges we faced. I was able to talk to Jim directly several times which provided a huge amount of comfort and even though the time zones were different I never had any issues reaching him or a member of his team. Their straight forward approach was a relief. The team at PTS assisted in arranging meetings, eliciting the answers from iMarda staff with questions backed up

Their straight forward approach was a relief. The team at PTS assisted in arranging meetings, eliciting the answers from iMarda staff with questions backed up from years of experience in Epicor®. This sped up the business improvement process significantly. Their agile methodology was a perfect fit as we needed to jump between issues often very quickly and due to the nature of our remote staff the timing of such meetings was often at short notice. The functional results that were produced as a result of Jim’s team were a key component in keeping the operations process running within Imarda.

On top of this work, Jim’s team also provided excellent support, as our lack of knowledge with Epicor® due to staff churn again left us challenged with internal support options. Jim’s team dealt with questions ranging from the absolute basics to advanced questions easily and with an air of patience that can only be described as completely forgiving!! In short, I would have no hesitation in recommending PTS.”

— Imarda • Transportation Fleet Industry

PracticalTek is an Independent provider of Epicor® professional services

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