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WORLD CLASS EPICOR® SERVICES

PracticalTek is Your Home For Epicor® Support

Epicor® ERP has become an industry-leading service for manufacturers and many other industries. PracticalTek is a leading independent professional services provider of Epicor® support and consulting solutions. Whether you need help with implementation, customization, staff training, administration, operational optimization, upgrades or maintenance, we have the management and development skills to get your business running right. Ask us about our Epicor® Kinetic Epicor® Prophet 21Epicor® Hosting services and much more!

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Professional Epicor® Consulting Services to Help Your Business Grow

PracticalTek offers your company independent problem-solving capabilities to achieve your goals. We provide affordable training, consulting and technical support designed specifically for you. PracticalTek has provided independent Epicor® support and services for businesses large and small since 1997. Our staff has more than 600+ combined years of experience, allowing us to offer services that no other independent consulting firms can. Our consultants hold a variety of certifications and qualifications spanning all versions, so you can rest assured that we can properly apply, update and manage the system you rely on.

Why We Support Epicor®

Epicor® software provides specific global enterprise development tools that facilitate growth in both cloud and on-premise deployments. Our customers have seen significant success with these services, but they also run into issues that need a specific, tailored approach to resolve. That’s why PracticalTek has created a full suite of services to implement new modules, move between versions, train your team, customize the platform or perform a full system audit to better understand where software development can help your business.

New to Epicor®?

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Your Independent Epicor® ERP Consultants

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Epicor® Consulting

With over 600 collective years of experience, PracticalTek consultants provide best-in-class support, customization, integration, development and programming services for Epicor® 9, Epicor® 10, Epicor® Vantage, and Epicor® Kinetic.

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Epicor® Development

You’ve found an amazing resource for custom development. PracticalTek has decades of experience working with SSRS, BPMs, BAQs, C#, VB.NET, Product Configurator, Service Connect, Progress ABL, Customizations, Crystal reports,
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Epicor® Training

PracticalTek offers customized training for your staff based on their roles in the organization. Training can be on-site, off-site, or web-based. We can even train you using your own data to maximize learning.
804 Customers
25 Years in Business
600 Team Yrs ERP
74 Installs/Upgrades
6122 Application Solutions
804

Customers

25

Years in Business

600

Team Yrs ERP

74

Installs/Upgrades

6122

Application Solutions

Epicor® Services

PracticalTek offers a wide range of services to help you get the most out of your software platform. This includes support, project management consulting, systems administration, implementation, training, development and help with your upgrades, as well as service and support.

Epicor® Implementation and Upgrades

PracticalTek has performed implementations and upgrades for companies large and small across a wide variety of industries, from manufacturing and electronics to medical devices and automotive supplies. We can expedite your new system install or upgrade quickly and efficiently so you can start benefiting right away.
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Training

Our expert Epicor® consultants offer specific onsite and remote training designed to help your company make the most out of your ERP. Get help with problems and system confusion with specific training and a fully documented process that gives your team a quick reference for future success. PracticalTek offers personalized training to suit your company’s needs, so your employees learn the software the way your company is going to use it, with concrete examples using your own data. Epicor® training topics include Inventory Management, Project Management, Time & Expense Management and much more, with each session taking only a matter of hours.

Development

Need custom solutions or dashboards to better understand your business at a glance? Our expert development teams can create dashboards, updateable dashboards, customized dashboards, C# code, VB.NET, .NET, Crystal Reports, SSRS, system customizations, BPMs and much more.

We have provided Epicor® consulting services to over 600 customers

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New Implementations, Major Upgrades & Legacy Migrations, Business Process Improvements, General Ad Hoc Consulting and Product.
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Business Process Optimization, System/environment Audits, Business Activity Queries, Business Process Management, Trackers, Dashboards and Business Intelligence Data Warehousing.

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End User Training and General Level 1 & 2 Help Desk.

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Custom Development, C#, Service Connect, Customizations, Custom workflows, Product Configurator, SSRS (SQL Server Reporting Services Service), Crystal reports, Advanced Business Tools, Data Conversions and Systems Consulting.

Configuration

Make sure your systems are working properly and are the best-fit for your industry. An international parts manufacturer has a much different business model than a local repair facility or distributor. Turn to PracticalTek for that custom fit for improved visibility and operational efficiency.

Epicor® Consulting

If you encounter problems, you want someone knowledgeable in your corner to help you resolve them quickly. That’s why PracticalTek provides you with an independent Epicor® consultant, many of whom are certified across multiple versions. We make sure our experts are current on the latest installations and upgrades so they will always know best how to help you. Our consulting services go well beyond simple implementation and training. You will benefit from our more than 600+ years of combined experience. We offer continuing support on all versions, from Vantage® to Epicor® 9 to Epicor® 10 and now Epicor® Kinetic.
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Support

Our ERP support resolves issues that may arise during any phase of your software’s life-cycle. Since we are an independent service provider, we have flexibility to assist you when you need it. We pride ourselves on our software implementation and customization skill sets. You can be confident in relying on us to provide you the very best support during your time of need.

Additional Epicor® Services

We want to help you achieve all of the ERP benefits available for a company of your size. From large scale operations to a local machine shop, we’ll build a custom support program for you to deliver unparalleled results.

TESTIMONIALS

Dynamic Metals was in need of system change.  Both Culture and Processes needed improvement.  Multiple attempts have been made over the last 10 years with our current system to reimplement, upgrade and improve processes with little success.  Dynamic was stuck in manual mode and we needed assistance to break the culture and improve processes.  We met with PTS  to discuss our options.  We decided to utilize their services as they are familiar with our current system as well as the system we are in the process of implementing.  PTS  completed a thorough review of our current state understanding that we want to improve our processes using best practices with the new system.  The PTS staff has been knowledgeable, professional and is allowing us to implement with fewer resource hours from our staff.  With their assistance and guidance we have garnered enthusiasm throughout the organization for change that otherwise would have been a difficult task.  They have ensured with constant communication to mitigate any potential scheduling roadblocks in order to maintain the target schedule.  I look forward to completing the implementation and working with PTS on future improvements in our processes. I would certainly recommend PTS for consulting needs.

— Dynamic Metals • Aerospace and Defense Industry

Saving the customer money…Customer spent $5K and saved $48k!!!

“On a cold winter Wednesday, I joined a metal fabrication conference in the Cleveland area.  We were led to a room covered in brown; the far wall lit up by a projector.  As I unpacked my laptop, trusty notepad and pen, I was approached by a man with a jovial smile.  The feeling that I should know him welled up inside me.  After taking a second glance at my nametag, he said, “we’ve worked together, but we’ve never met face-to-face.”  He went on to tell me how years prior we collaborated on a BPM that defaulted the correct shipping address for purchase orders according to the User-ID on the PO.  “Before you built that, about once a month, these huge semi-loads would arrive at our office building, over 400 miles away from the factory.  It was extremely frustrating, but now we can laugh about it because your BPM has saved us 10’s of thousands of dollars.  It hasn’t happened since.”  He shook my hand and thanked me, as we remembered working together.  Hearing this story made me proud of what I do and where I work.”

— Another happy client • Kadant

“General Formulations is a mid-sized manufacturing company currently using Epicor® for our manufacturing system. We have used PTS for a number of tasks including custom SSRS reports, custom dashboards, BPM’s, and Go Live Support. I have found PTS knowledgeable, talented and extremely capable in the work that they have done for our company. I have worked with Jim, Sam, Jarrad, and Glenn and found them all to be consummate professionals with great attitude and ability. I can recommend PTS with the greatest confidence to anyone looking for top-notch help in implementation and customization of Epicor®.”

 

“I do want to say I have been very impressed with PTS and in helping us deal with this problem. (Our consultant) has been great and I know he hasn’t been alone in assisting us on this. Your help is greatly appreciated, and PTS is a great partner.”

— General Formulations • Pressure Sensitive Films Industry

PracticalTek is an Independent provider of Epicor® professional services