“We have been using Practical Technology Solutions for about 8 months now to augment my 1 person Epicor® staff. We are using PTS to help us with screen changes, report development, BAQ/BPM development, performance advice, solution design, system integration, and functional consulting. We have been very happy with their work. They have always been clear about work estimates and stayed within them. Their technical quality has been excellent and their cost reasonable. PTS has always been able to address our requirements even in emergency situations. I would recommend PTS as a partner for Epicor® technical services and continue to use them. “
— Kadant Black Clawson, Inc. • Global Engineered Systems Industry
Dynamic Metals was in need of system change. Both Culture and Processes needed improvement. Multiple attempts have been made over the last 10 years with our current system to reimplement, upgrade and improve processes with little success. Dynamic was stuck in manual mode and we needed assistance to break the culture and improve processes. We met with PTS to discuss our options. We decided to utilize their services as they are familiar with our current system as well as the system we are in the process of implementing. PTS completed a thorough review of our current state understanding that we want to improve our processes using best practices with the new system. The PTS staff has been knowledgeable, professional and is allowing us to implement with fewer resource hours from our staff. With their assistance and guidance we have garnered enthusiasm throughout the organization for change that otherwise would have been a difficult task. They have ensured with constant communication to mitigate any potential scheduling roadblocks in order to maintain the target schedule. I look forward to completing the implementation and working with PTS on future improvements in our processes. I would certainly recommend PTS for consulting needs.
— Dynamic Metals • Aerospace and Defense Industry
Stanley Machining needed a quick turnaround on development and creation of many complex
dashboards to help streamline our business flow.
PTS (Practical Technical Solutions) expertise in the field of Vantage/Epicor® was a tremendous
help in the creation of these dashboards and has since streamlined the way we process certain
information in our plant. Not only was the response from their team quick and professional,
there rate per hour is extremely competitive.
I would go so far as to say. Epicor® can learn some lessons from PTS in regards to their consulting,
implementation and billing process.
Stanley Machining would recommend PTS as a trusted source in assisting with any ERP
challenges.
— Stanley Machining & Tool • Steel Machining Industry
