Epicor® Handheld Customizations

Maximize Epicor® 9 and 10 Handhelds

Using Handheld units in your business extends the functionality of applications to the shop floor for performing receiving’s, shipments, transfers, inventory adjustments and much more

This extends the (MES) on the plant floor with wireless functionality for the capture of real-time transactions.

If you are doing a physical inventory, moving material, looking up serialized part information, or any shipping tasks, the Handheld offers an easy to use interface that is designed for plant employees and helps them be more efficient.

PracticalTek’s Experience

PracticalTek offers a variety of Epicor® handheld customizations based on client needs. The bulk of this work involves customization of the screen layout for a handheld application so you can operate successfully in new environments or optimize your use cases.

Our engineers are able to properly adjust your handheld devices so customizations work on all screens, especially those that call or are called by your initial UI screen. Some of the work we’ve done for clients include:

Identify which handheld unit is best suited for their environment
Order, Setup and configured hardware for coverage with redundancy overlapping ranges
Customizations: handhelds and automation should go hand-in-hand. With just a scan you can completely automate shipments, receipts, cycle counts, process RMAs and DMRs, etc. Make your handheld even more powerful than it already is
We have experience with the Epicor® certified devices associated to the handhelds brands
We have set up numerous customer environments, trained users, tested coverage and added developmental improvements who pursued handheld efficiencies

Improvements you may need could include custom overlays and interface changes for the handheld module, support for integration of data with Epicor® Vantage’s ability to auto-update and populate content, as well as disruptions caused by your handheld UI.

PracticalTek experts can help you with each aspect of Epicor® 9 and 10 handheld customization with tools that work across both systems in case your facilities are migrating in waves but you’d like to share data and generate reports that span your entire operation.

Warehouse Management Solutions

Epicor® offers a variety of warehouse management solutions as part of its ERP packaging, as a standalone or in other software groupings such as Prophet 21. Handheld functionality for receiving, picking, adjustments, cycle counting and more are becoming commonplace in any environment.

Our efforts are designed to maximize these common touchpoints and build you a single-core technology to rely on for all of your needs, whether you’re running a full-scale manufacturing operation or a small repair shop that needs to focus on inventory levels and project length estimates based on shippers, carriers, and available stock.

Handhelds are your first line of defense in securing the right information, verifying orders at intake and properly forecasting the month ahead. We’ll put together the custom dashboard and handheld intake options that give you exactly what you need without all of the clutter that’s not relevant to you or your business.

Epicor® 10 Handheld Customization

With the update, new functionality and customization needs have arrived for handhelds. This can include barcode readers that run with additional parameters, support for moving between Production Management and Material Management menu options, as well as adjustments to your dashboards to support the new handheld functionality.

The focus on C# has created some breaks in client architecture and reporting tools, but at PracticalTek we’ve been able to manage this disconnect and properly repair systems so that functionality is restored and you can get the most out of your devices and dashboards.

Epicor® 9 handheld devices may also experience some concerns when you update your system, so PracticalTek has a step-by-step process to review functionality for errors and disconnects. We know your previous third-party options don’t often survive the migration or upgrade process, so let our expert engineers discover the fastest solution to your problems and provide you with a build that does its best to future-proof your mission critical tasks and reports.

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“I am very happy and honored to provide you with a reference for Practical Technology Solutions. I have been EXTREMELY happy with the work that has been provided. I have not been using them for long (just a number of months), but in a very short time frame they have reassured me that my trust in them as a consulting business partner is well worth it. I see their knowledge of the Epicor® Product lines as being very in-depth and their staff as highly resourceful. I highly recommend them as a business consulting partner for your business and technical application needs.”

— M-B Companies • Pavement Marking Industry

“Imarda has faced several business challenges recently as we have been undergoing significant growth for our i360 product. This growth has resulted in increased manufacturing volumes, and complicated BOM’s (Bill of Materials) and increased billing to be produced from an aging ERP system (Epicor® Vantage 8) that is in need of replacement.

Imarda had done an amount of work with PTS in the past and I contacted Jim from PTS in the hope this company could assist. Jim’s team jumped straight in aware of the challenges we faced. I was able to talk to Jim directly several times which provided a huge amount of comfort and even though the time zones were different I never had any issues reaching him or a member of his team. Their straight forward approach was a relief. The team at PTS assisted in arranging meetings, eliciting the answers from iMarda staff with questions backed up

Their straight forward approach was a relief. The team at PTS assisted in arranging meetings, eliciting the answers from iMarda staff with questions backed up from years of experience in Epicor®. This sped up the business improvement process significantly. Their agile methodology was a perfect fit as we needed to jump between issues often very quickly and due to the nature of our remote staff the timing of such meetings was often at short notice. The functional results that were produced as a result of Jim’s team were a key component in keeping the operations process running within Imarda.

On top of this work, Jim’s team also provided excellent support, as our lack of knowledge with Epicor® due to staff churn again left us challenged with internal support options. Jim’s team dealt with questions ranging from the absolute basics to advanced questions easily and with an air of patience that can only be described as completely forgiving!! In short, I would have no hesitation in recommending PTS.”

— Imarda • Transportation Fleet Industry

“PracticalTek worked with us immediately and tirelessly to get our Avante System and Company back up and running. Thank-you for coming to our rescue – to rescue a stranger in need. It speaks volumes to the type of company that PracticalTek is, and to the type of people you are. Thank-you and your team from all of us at Bird Technologies Group.”

— Bird Technologies Group