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Epicor® 10 Consulting

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Saving the customer money…Customer spent $5K and saved $48k!!!

“On a cold winter Wednesday, I joined a metal fabrication conference in the Cleveland area.  We were led to a room covered in brown; the far wall lit up by a projector.  As I unpacked my laptop, trusty notepad and pen, I was approached by a man with a jovial smile.  The feeling that I should know him welled up inside me.  After taking a second glance at my nametag, he said, “we’ve worked together, but we’ve never met face-to-face.”  He went on to tell me how years prior we collaborated on a BPM that defaulted the correct shipping address for purchase orders according to the User-ID on the PO.  “Before you built that, about once a month, these huge semi-loads would arrive at our office building, over 400 miles away from the factory.  It was extremely frustrating, but now we can laugh about it because your BPM has saved us 10’s of thousands of dollars.  It hasn’t happened since.”  He shook my hand and thanked me, as we remembered working together.  Hearing this story made me proud of what I do and where I work.”

— Another happy client • Kadant

“I am very happy and honored to provide you with a reference for Practical Technology Solutions.  I have been EXTREMELY happy with the work that has been provided.  I have not been using them for long (just a number of months), but in a very short time frame they have reassured me that my trust in them as a consulting business partner is well worth it.  I see their knowledge of the Epicor® Product lines as being very in-depth and their staff as highly resourceful.  I highly recommend them as a business consulting partner for your business and technical application needs.”

— M-B Companies • Pavement Marking Industry

“Imarda has faced several business challenges recently as we have been undergoing significant growth for our i360 product. This growth has resulted in increased manufacturing volumes, and complicated BOM’s (Bill of Materials) and increased billing to be produced from an aging ERP system (Epicor® Vantage 8) that is in need of replacement.

Imarda had done an amount of work with PTS in the past and I contacted Jim from PTS in the hope this company could assist. Jim’s team jumped straight in aware of the challenges we faced. I was able to talk to Jim directly several times which provided a huge amount of comfort and even though the time zones were different I never had any issues reaching him or a member of his team. Their straight forward approach was a relief. The team at PTS assisted in arranging meetings, eliciting the answers from iMarda staff with questions backed up

Their straight forward approach was a relief. The team at PTS assisted in arranging meetings, eliciting the answers from iMarda staff with questions backed up from years of experience in Epicor®. This sped up the business improvement process significantly. Their agile methodology was a perfect fit as we needed to jump between issues often very quickly and due to the nature of our remote staff the timing of such meetings was often at short notice. The functional results that were produced as a result of Jim’s team were a key component in keeping the operations process running within Imarda.

On top of this work, Jim’s team also provided excellent support, as our lack of knowledge with Epicor® due to staff churn again left us challenged with internal support options. Jim’s team dealt with questions ranging from the absolute basics to advanced questions easily and with an air of patience that can only be described as completely forgiving!! In short, I would have no hesitation in recommending PTS.”

— Imarda • Transportation Fleet Industry
Epicor® 10 Services

Epicor® 10 launched the tenth version of its flagship ERP platform in the spring of 2014. If your organization has been on the fence about making the switch, or if you’ve upgraded already but are struggling to make the most of the new system, PracticalTek, LLC can help.

We are an independent Epicor® 10 consulting firm serving businesses in a wide range of industries. We help our clients overcome the technical challenges of implementing a new ERP platform and provide convenient Epicor® training that gives your team tools to work more effectively. Keep reading to learn more, or contact our office directly to request a quote.

About Epicor® 10: Background and Changes
Epicor® 10 offers a number of improvements over the previous iteration of the company’s enterprise resource planning software. The new system has been designed from the ground up to be more responsive to your business needs, easier to use and more flexible overall. Some of the key changes include:
  • A redesigned interface. features Windows-based architecture and visual components that are more intuitive to use and easier to train staff on. A simpler interface means fewer labor hours are lost to training and fewer avoidable mistakes are made on a day-to-day basis.
  • Go-anywhere compatibility. accessible on-the-go from any device, allowing for easier collaboration and data sharing across large geographic distances. Equip your on-the-ground staff with a tablet for real-time access to scheduling, shipping, ordering and other tools.
  • Improved responsiveness. Some of the biggest changes aren’t immediately obvious — the system has been designed to be leaner and more resource-efficient, improving overall performance and keeping your hardware costs low.
Epicor® 10 gives you the option of choosing between on-site, hosted or subscription-based deployment. Let PracticalTek help you select the system that makes most sense for your operation and oversee the installation process to ensure it goes smoothly.
Understanding and Implementing
Despite the many benefits of Epicor® 10, many organizations have struggled to make the best use of its extensive feature set. That’s where PracticalTek comes in. No matter where you are in the process of onboarding the new software — whether you’re struggling to understand hardware requirements or simply wondering if moving to a new platform is a smart investment — we can help.
Our team has worked with Epicor® 10 since its initial release. We have an in-depth understanding of both its basic and advanced modules, as well as extensive experience implementing the platform in complex, multi-site operations. In the past, we have provided Epicor® upgrade and installation services as well as ongoing support to Fortune 500 and other global businesses working across national boundaries and economic zones.
Specific services we can provide include:
  • Core software installation and upgrades
  • One-on-one technical support and training
  • Patch, one-off and service-level pack installations
  • SQL server setup and configuration, job/agent setups, database optimizations
  • Performance forensics
  • Crystal Reports to SSRS conversions
  • Progress ABL code to C# conversions
Epicor® 10 Support
PracticalTek, an independent Epicor® consulting firm, and development company, is perfectly positioned to provide extensive support. Epicor® software products represent a core focus of our business. We have extensive knowledge of the entire product line, which enables us to provide reliable assistance with everything from project management and consulting to training and upgrades.
Since 1997, IT professionals, small business owners, and key decision makers in Fortune 500 companies have turned to us for their business and information system needs.
Epicor® 10 Development
We offer a variety of development services. Whether you are looking for customizations to your system or you need Epicor® 10 programming support our developers have the knowledge and experience to help you get the most out of your system. Some of our top development services include customization, dashboards, reports, programming support, and BPMs.
Customized Epicor® 10 Training
An effective implementation requires comprehensive training for all end users. We can provide customized training for your staff based on their roles within your organization and their specific user requirements. We can conduct convenient, in-person training sessions at your worksite, which tends to be the most effective method.
Remote and web-based training is also available. We can even train designated members of your organization to provide customized instruction to your employees that is applicable to their work areas.
Epicor® 10 Upgrades/Migration
PracticalTek can remove the challenging, time-consuming burden of performing system upgrades and data migration from your shoulders. We have developed a reliable, easily repeatable methodology that ensures a smooth, seamless upgrade to Epicor® 10. We take advantage of the powerful DMT (data migration tool) that speeds up and simplifies the data migration process.
Timely Epicor® 10 System Audits
Our support services extend well beyond initial implementation and training. A PracticalTek consultant can conduct timely system audits to ensure you are using your software in the most efficient manner. It’s a great way to be sure you’re getting the maximum return for your software investment.
Contact Us About Our Wide Range of Support Services
As a valued PracticalTek customer, prompt, reliable help is always available. Contact us to learn more about how our assortment of cost-effective support services can help you get the most out of your ERP software solution.