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Epicor® Upgrade Support

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“So far Jim and a group from PTS have come in to do a CRP/training session for two days that was extremely helpful. They have also developed and installed a customized program to assist in automated Order Entry and processing, shipment entry and processing, and have developed customized SSRS reports. They have always addressed our concerns in a timely manner, and are very conscientious about costs, and very detailed in their work. 

I definitely recommend PTS as a partner for Epicor® technical services and continue to use them. I only wish I had found them sooner. I will continue to go to them for enhancements, training and consulting as there is no doubt they will help us maximize our investment and minimize our time spent implementing various Epicor® solutions.” 

— Unique Sports Products, Inc. • Sporting Goods Industry

“PracticalTek worked with us immediately and tirelessly to get our Avante System and Company back up and running. Thank-you for coming to our rescue – to rescue a stranger in need. It speaks volumes to the type of company that PracticalTek is, and to the type of people you are. Thank-you and your team from all of us at Bird Technologies Group.”

— Bird Technologies Group

Saving the customer money…Customer spent $5K and saved $48k!!!

“On a cold winter Wednesday, I joined a metal fabrication conference in the Cleveland area.  We were led to a room covered in brown; the far wall lit up by a projector.  As I unpacked my laptop, trusty notepad and pen, I was approached by a man with a jovial smile.  The feeling that I should know him welled up inside me.  After taking a second glance at my nametag, he said, “we’ve worked together, but we’ve never met face-to-face.”  He went on to tell me how years prior we collaborated on a BPM that defaulted the correct shipping address for purchase orders according to the User-ID on the PO.  “Before you built that, about once a month, these huge semi-loads would arrive at our office building, over 400 miles away from the factory.  It was extremely frustrating, but now we can laugh about it because your BPM has saved us 10’s of thousands of dollars.  It hasn’t happened since.”  He shook my hand and thanked me, as we remembered working together.  Hearing this story made me proud of what I do and where I work.”

— Another happy client • Kadant
Epicor® Upgrade Support
Even if you’re satisfied with your current version of Epicor® EPR software, you probably realize that upgrading to a newer version can give you access to the latest functions and features that will benefit your business in numerous ways. However, you may be hesitant to implement an Epicor® upgrade support because you wish to avoid the time, hassles and possible disruption to your business operations that often come with a software change.
PracticalTek Can Provide the Reliable Epicor® Upgrade Help You Need
Fortunately, you don’t have to take on the challenge of an Epicor® upgrade installation on your own. PracticalTek, an independent software services provider with more than 400+ years of combined Epicor® experience, can remove the burden from your shoulders.
Your expert Epicor® consultant will guide you through the entire process and make it as quick and seamless as possible. We have performed more than 30 successful upgrades from the following Epicor® versions:
  • 4 to 6
  • 4 to 8
  • 4 to 9
  • 4 to 10/10.1/10.2
  • 6 to 8
  • 6 to 9
  • 6 to 10/10.1/10.2
  • 8 to 9
  • 8 to 10/10.1/10.2
  • 9 to 10/10.1/10.2
  • 10 to 10.1
  • 10 to 10.2
  • 10.1 to 10.2
  • New 8
  • New 9
  • New 10
  • New 10.1
  • New 10.2
Our Epicor® upgrade customers range from small businesses to large Fortune 500 companies and encompass a broad spectrum of industries and applications including manufacturing, electronics, aerospace, textiles, medical devices/components, automotive suppliers, warehousing/distribution, make to order, make to job, engineer to order/job and repetitive processing.
Our Proven Epicor® Upgrade Methodology Makes the Difference
Your Epicor® upgrade consultant will implement a practical, best practice approach based on proven experience. We take advantage of tools and technology provided by Epicor® to accelerate and simplify the entire process. We have developed a repeatable, step-by-step upgrade methodology that enables us to apply these tools in a timely and efficient manner. We will work with you and your IT staff to create a customized upgrade implementation strategy that will yield the best results throughout all levels of your organization.
Full Epicor® Upgrade Support to Ensure You’re Ready to “Go Live”
Our Epicor® upgrade help includes all the training and support you need to ensure a successful implementation. We will develop system configurations and submit them to your end users for testing, which gives us the opportunity to make any necessary modifications.
We can also provide comprehensive training for your in-house trainers and/or end users so they are comfortable with the upgrade when it’s time to go live. Our training consists of brief courses that describe the differences between the previous and upgraded software versions. What’s more, we offer support through your first month to provide prompt solutions for the technical and user issues that are inevitable with any new software upgrade.
Contact PracticalTek When It’s Time for Your Next Epicor® Upgrade
Why take on the challenge of a software upgrade implementation on your own when an experienced Epicor® upgrade consultant can make the process so much faster and easier? Contact PracticalTek to learn more about our Epicor® upgrade support services today.