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Epicor® Upgrade Support

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“I found PracticalTek with a Google search.  I spoke and met with Jim Chance and had a lengthy discussion about his company’s capabilities.  Everything sounded well as they possessed the capabilities we wanted, the reasonable rate and low risk.  That is, if this did not work out, I could sever the relationship quickly and move on. We have provided PTS with detailed specs often with screen-shots.  Our initial specs were for relatively simple customization’s.  We found that PTS worked very efficiently and coordinated very well with the project team. Today the staff of PTS is tackling our most complex customization and is working with us on other Epicor® implementation issues.  We also will utilize their report-writing capabilities shortly.  Because of this positive relationship, I highly recommend PTS for their efficiency, knowledge, communications and professionalism. “

— Doble Engineering • Electric Power Industry

“PracticalTek worked with us immediately and tirelessly to get our Avante System and Company back up and running. Thank-you for coming to our rescue – to rescue a stranger in need. It speaks volumes to the type of company that PracticalTek is, and to the type of people you are. Thank-you and your team from all of us at Bird Technologies Group.”

— Bird Technologies Group

“We are a growing Engineering and Manufacturing company within the Mail Order Pharmacy industry.  About a year ago, we purchased Epicor® 10 as a tool to help us grow the company and link all departments from a system point of view.  Epicor® sales presentation provided the proof that these goals would be met with this software. We fortunately found Jim Chance at PTS.  He has been working with us over the past quarter, with all of our testing and implementation (go-live) pain points.  He has spent many long hours with us onsite, understanding our company and our needs as it relates to Epicor®.  He is currently helping us to develop processes, procedures, forms, and BAQ’s for each end user and each department, on an as-needed basis.  I have found him and his team to be extremely knowledgeable in all areas within Epicor® – from production to finance – which has made him and his team extremely valuable to our company as we embark on this software implementation. ”

— R/X Automation Solutions, Inc. • Mail Order Pharmacy Industry
Epicor® Upgrade Support
Even if you’re satisfied with your current version of Epicor® EPR software, you probably realize that upgrading to a newer version can give you access to the latest functions and features that will benefit your business in numerous ways. However, you may be hesitant to implement an Epicor® upgrade support because you wish to avoid the time, hassles and possible disruption to your business operations that often come with a software change.
PracticalTek Can Provide the Reliable Epicor® Upgrade Help You Need
Fortunately, you don’t have to take on the challenge of an Epicor® upgrade installation on your own. PracticalTek, an independent software services provider with more than 400+ years of combined Epicor® experience, can remove the burden from your shoulders.
Your expert Epicor® consultant will guide you through the entire process and make it as quick and seamless as possible. We have performed more than 30 successful upgrades from the following Epicor® versions:
  • 4 to 6
  • 4 to 8
  • 4 to 9
  • 4 to 10/10.1/10.2
  • 6 to 8
  • 6 to 9
  • 6 to 10/10.1/10.2
  • 8 to 9
  • 8 to 10/10.1/10.2
  • 9 to 10/10.1/10.2
  • 10 to 10.1
  • 10 to 10.2
  • 10.1 to 10.2
  • New 8
  • New 9
  • New 10
  • New 10.1
  • New 10.2
Our Epicor® upgrade customers range from small businesses to large Fortune 500 companies and encompass a broad spectrum of industries and applications including manufacturing, electronics, aerospace, textiles, medical devices/components, automotive suppliers, warehousing/distribution, make to order, make to job, engineer to order/job and repetitive processing.
Our Proven Epicor® Upgrade Methodology Makes the Difference
Your Epicor® upgrade consultant will implement a practical, best practice approach based on proven experience. We take advantage of tools and technology provided by Epicor® to accelerate and simplify the entire process. We have developed a repeatable, step-by-step upgrade methodology that enables us to apply these tools in a timely and efficient manner. We will work with you and your IT staff to create a customized upgrade implementation strategy that will yield the best results throughout all levels of your organization.
Full Epicor® Upgrade Support to Ensure You’re Ready to “Go Live”
Our Epicor® upgrade help includes all the training and support you need to ensure a successful implementation. We will develop system configurations and submit them to your end users for testing, which gives us the opportunity to make any necessary modifications.
We can also provide comprehensive training for your in-house trainers and/or end users so they are comfortable with the upgrade when it’s time to go live. Our training consists of brief courses that describe the differences between the previous and upgraded software versions. What’s more, we offer support through your first month to provide prompt solutions for the technical and user issues that are inevitable with any new software upgrade.
Contact PracticalTek When It’s Time for Your Next Epicor® Upgrade
Why take on the challenge of a software upgrade implementation on your own when an experienced Epicor® upgrade consultant can make the process so much faster and easier? Contact PracticalTek to learn more about our Epicor® upgrade support services today.