Epicor® Upgrade Support

Even if you’re satisfied with your current version of Epicor® EPR software, you probably realize that upgrading to a newer version can give you access to the latest functions and features that will benefit your business in numerous ways. However, you may be hesitant to implement an Epicor® upgrade support because you wish to avoid the time, hassles and possible disruption to your business operations that often come with a software change.

PracticalTek Can Provide the Reliable Epicor® Upgrade Help You Need

Fortunately, you don’t have to take on the challenge of an Epicor® upgrade installation on your own. PracticalTek, an independent software services provider with more than 400+ years of combined Epicor® experience, can remove the burden from your shoulders.

Your expert Epicor® consultant will guide you through the entire process and make it as quick and seamless as possible. We have performed more than 30 successful upgrades from the following Epicor® versions:

4 to 6
4 to 8
4 to 9
4 to 10/10.1/10.2
6 to 8
6 to 9
6 to 10/10.1/10.2
8 to 9
8 to 10/10.1/10.2
9 to 10/10.1/10.2
10 to 10.1
10 to 10.2
10.1 to 10.2
New 8
New 9
New 10
New 10.1
New 10.2

Our Epicor® upgrade customers range from small businesses to large Fortune 500 companies and encompass a broad spectrum of industries and applications including manufacturing, electronics, aerospace, textiles, medical devices/components, automotive suppliers, warehousing/distribution, make to order, make to job, engineer to order/job and repetitive processing.

Our Proven Epicor® Upgrade Methodology Makes the Difference

Your Epicor® upgrade consultant will implement a practical, best practice approach based on proven experience. We take advantage of tools and technology provided by Epicor® to accelerate and simplify the entire process. We have developed a repeatable, step-by-step upgrade methodology that enables us to apply these tools in a timely and efficient manner. We will work with you and your IT staff to create a customized upgrade implementation strategy that will yield the best results throughout all levels of your organization.

Full Epicor® Upgrade Support to Ensure You’re Ready to “Go Live”

Our Epicor® upgrade help includes all the training and support you need to ensure a successful implementation. We will develop system configurations and submit them to your end users for testing, which gives us the opportunity to make any necessary modifications.

We can also provide comprehensive training for your in-house trainers and/or end users so they are comfortable with the upgrade when it’s time to go live. Our training consists of brief courses that describe the differences between the previous and upgraded software versions. What’s more, we offer support through your first month to provide prompt solutions for the technical and user issues that are inevitable with any new software upgrade.

Contact PracticalTek When It’s Time for Your Next Epicor® Upgrade

Why take on the challenge of a software upgrade implementation on your own when an experienced Epicor® upgrade consultant can make the process so much faster and easier? Contact PracticalTek to learn more about our Epicor® upgrade support services today.

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“The other service we used from PTS was a training session that lasted a few days on site. We used one of their trainers, Jeremy, who was very talented in Epicor® but also had a naturally good communication style about him. He taught a few of our people the basics of writing Crystal Reports out of Epicor®. We plan on using PTS as a resource in Epicor® as we move forward.”

— Precision Marshall Steel Company • Steel Manufacturing Industry

“Imarda has faced several business challenges recently as we have been undergoing significant growth for our i360 product. This growth has resulted in increased manufacturing volumes, and complicated BOM’s (Bill of Materials) and increased billing to be produced from an aging ERP system (Epicor® Vantage 8) that is in need of replacement.

Imarda had done an amount of work with PTS in the past and I contacted Jim from PTS in the hope this company could assist. Jim’s team jumped straight in aware of the challenges we faced. I was able to talk to Jim directly several times which provided a huge amount of comfort and even though the time zones were different I never had any issues reaching him or a member of his team. Their straight forward approach was a relief. The team at PTS assisted in arranging meetings, eliciting the answers from iMarda staff with questions backed up

Their straight forward approach was a relief. The team at PTS assisted in arranging meetings, eliciting the answers from iMarda staff with questions backed up from years of experience in Epicor®. This sped up the business improvement process significantly. Their agile methodology was a perfect fit as we needed to jump between issues often very quickly and due to the nature of our remote staff the timing of such meetings was often at short notice. The functional results that were produced as a result of Jim’s team were a key component in keeping the operations process running within Imarda.

On top of this work, Jim’s team also provided excellent support, as our lack of knowledge with Epicor® due to staff churn again left us challenged with internal support options. Jim’s team dealt with questions ranging from the absolute basics to advanced questions easily and with an air of patience that can only be described as completely forgiving!! In short, I would have no hesitation in recommending PTS.”

— Imarda • Transportation Fleet Industry

“Morton Manufacturing utilizes Epicor® for MRP functionality. PTS helped us through projects when we ran into roadblocks. Their advanced expertise was more than enough for the problems and concerns we were facing. They are well versed in visual basic and C# and they completed our projects very quickly.

The results of their work were exactly what we wanted, and allowed us to continue moving forward. We haven’t had any problems and we plan to use PTS again in the future.”

— Morton Manufacturing • Aerospace Industry