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WORLD-CLASS EPICOR® CONSULTANTS, DEVELOPERS, IMPLEMENTERS

As an Epicor® Independent professional services provider the PracticalTek team is committed to providing the highest quality of services & support to companies that use Epicor® Software. Our focus and skill set covers: Sales, Implementations, Training, Upgrades, Development, Consulting, Support, Help Desk and System Administration. We support the following software versions: Epicor® ERP, Epicor® Vista, Epicor® Vantage, Epicor® 9, Epicor® 10/.1/.2/11, Epicor® Kinetic, Epicor® Avante, Epicor® Enterprise and Epicor® Prophet 21.

World Class Epicor® Services

About PracticalTek

Jim Chance CRX Scaled

COMPANY HISTORY:

PracticalTek is a registered LLC S-Corp business within the state of Ohio and was founded in 1997. We have full rights to service any company in the USA, now and in the future. We are under NO constraints or restrictions of any nature, legal or otherwise. Our sole purpose since we were founded has been to provide world-class quality Independent Information Technology services for companies using Epicor®  software.

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WHO WE ARE:

PracticalTek has been working with companies to maximize their software since 1997. Our well-trained staff is ready to assist your team with customization’s, installations, or upgrades in the following systems: Epicor® Kinetic, Epicor® 10, Epicor® 9, Epicor® Vantage, Epicor® Avante, Epicor® Enterprise, Epicor® Prophet 21, and Epicor® Hosting.

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Our Mission

At PracticalTek, we offer competitive, low-cost, customer-focused IT solutions.

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Our Values

Our business is built around: Knowledge, Integrity, and Respect.

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Our Goal

We work to improve business processes and maximize operational effectiveness.

Want to join us? We need people who have a thirst for learning and a hunger for challenges on a regular basis.

 

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OUR LOCATION

PracticalTek
19 West Main Street, 1st floor, Suite 100

Fun Fact: Our office building was a filming location for the movie, The Shawshank Redemption, and is now part of The Shawshank Trail Tour. You may recognize our vault door, lobby, and an upstairs office from the scene where Andy visits the “Maine National Bank” near the end of the movie.

We have clients across the US, including:

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TESTIMONIALS

“Morton Manufacturing utilizes Epicor® for MRP functionality. PTS helped us through projects when we ran into roadblocks.  Their advanced expertise was more than enough for the problems and concerns we were facing.  They are well versed in visual basic and C# and they completed our projects very quickly.

The results of their work were exactly what we wanted, and allowed us to continue moving forward.  We haven’t had any problems and we plan to use PTS again in the future.”

— Morton Manufacturing • Aerospace Industry

“We are a growing Engineering and Manufacturing company within the Mail Order Pharmacy industry.  About a year ago, we purchased Epicor® 10 as a tool to help us grow the company and link all departments from a system point of view.  Epicor® sales presentation provided the proof that these goals would be met with this software. We fortunately found Jim Chance at PTS.  He has been working with us over the past quarter, with all of our testing and implementation (go-live) pain points.  He has spent many long hours with us onsite, understanding our company and our needs as it relates to Epicor®.  He is currently helping us to develop processes, procedures, forms, and BAQ’s for each end user and each department, on an as-needed basis.  I have found him and his team to be extremely knowledgeable in all areas within Epicor® – from production to finance – which has made him and his team extremely valuable to our company as we embark on this software implementation. ”

— R/X Automation Solutions, Inc. • Mail Order Pharmacy Industry

Saving the customer money…Customer spent $5K and saved $48k!!!

“On a cold winter Wednesday, I joined a metal fabrication conference in the Cleveland area.  We were led to a room covered in brown; the far wall lit up by a projector.  As I unpacked my laptop, trusty notepad and pen, I was approached by a man with a jovial smile.  The feeling that I should know him welled up inside me.  After taking a second glance at my nametag, he said, “we’ve worked together, but we’ve never met face-to-face.”  He went on to tell me how years prior we collaborated on a BPM that defaulted the correct shipping address for purchase orders according to the User-ID on the PO.  “Before you built that, about once a month, these huge semi-loads would arrive at our office building, over 400 miles away from the factory.  It was extremely frustrating, but now we can laugh about it because your BPM has saved us 10’s of thousands of dollars.  It hasn’t happened since.”  He shook my hand and thanked me, as we remembered working together.  Hearing this story made me proud of what I do and where I work.”

— Another happy client • Kadant

PracticalTek is an Independent provider of Epicor® professional services