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WORLD-CLASS EPICOR® CONSULTANTS, DEVELOPERS, IMPLEMENTERS

As an Epicor® Independent professional services provider  the PracticalTek team is committed to providing the highest quality of services & support to companies that use Epicor® Software. Our focus and skill set covers: Sales, Implementations, Training, Upgrades, Development, Consulting, Support, Help Desk and System Administration. We support the following software versions: Epicor® ERP, Epicor® Vista, Epicor® Vantage, Epicor® 9, Epicor® 10/.1/.2/11, and Epicor® Kinetic.

World Class Epicor® Services

About PracticalTek

COMPANY HISTORY:

COMPANY HISTORY:

PracticalTek is a registered LLC S-Corp business within the state of Ohio and was founded in 1997. We have full rights to service any company in the USA, now and in the future. We are under NO constraints or restrictions of any nature, legal or otherwise. Our sole purpose since we were founded has been to provide world-class quality Independent Information Technology services for companies using Epicor®  software.

WHO WE ARE:

WHO WE ARE:

PracticalTek has been working with companies to maximize their software since 1997. Our well-trained staff is ready to assist your team with customization’s, installations, or upgrades in the following systems: Epicor® Kinetic, Epicor® 10, Epicor® 9, Epicor® Vantage, and Epicor® Hosting.

icon-our-mission

Our Mission

At PracticalTek, we offer competitive, low-cost, customer-focused IT solutions.

Our Values

Our business is built around: Knowledge, Integrity, and Respect.

Our Goal

We work to improve business processes and maximize operational effectiveness.

Want to join us? We need people who have a thirst for learning and a hunger for challenges on a regular basis.

 

PracticalTek ERP training consultants office building in Ashland, Ohio

OUR LOCATION

PracticalTek
19 West Main Street, 1st floor, Suite 100

Fun Fact: Our office building was a filming location for the movie, The Shawshank Redemption, and is now part of The Shawshank Trail Tour. You may recognize our vault door, lobby, and an upstairs office from the scene where Andy visits the “Maine National Bank” near the end of the movie.

We have clients across the US, including:

TESTIMONIALS

Saving the customer money…Customer spent $5K and saved $48k!!!

“On a cold winter Wednesday, I joined a metal fabrication conference in the Cleveland area.  We were led to a room covered in brown; the far wall lit up by a projector.  As I unpacked my laptop, trusty notepad and pen, I was approached by a man with a jovial smile.  The feeling that I should know him welled up inside me.  After taking a second glance at my nametag, he said, “we’ve worked together, but we’ve never met face-to-face.”  He went on to tell me how years prior we collaborated on a BPM that defaulted the correct shipping address for purchase orders according to the User-ID on the PO.  “Before you built that, about once a month, these huge semi-loads would arrive at our office building, over 400 miles away from the factory.  It was extremely frustrating, but now we can laugh about it because your BPM has saved us 10’s of thousands of dollars.  It hasn’t happened since.”  He shook my hand and thanked me, as we remembered working together.  Hearing this story made me proud of what I do and where I work.”

— Another happy client • Kadant

Dynamic Metals was in need of system change.  Both Culture and Processes needed improvement.  Multiple attempts have been made over the last 10 years with our current system to reimplement, upgrade and improve processes with little success.  Dynamic was stuck in manual mode and we needed assistance to break the culture and improve processes.  We met with PTS  to discuss our options.  We decided to utilize their services as they are familiar with our current system as well as the system we are in the process of implementing.  PTS  completed a thorough review of our current state understanding that we want to improve our processes using best practices with the new system.  The PTS staff has been knowledgeable, professional and is allowing us to implement with fewer resource hours from our staff.  With their assistance and guidance we have garnered enthusiasm throughout the organization for change that otherwise would have been a difficult task.  They have ensured with constant communication to mitigate any potential scheduling roadblocks in order to maintain the target schedule.  I look forward to completing the implementation and working with PTS on future improvements in our processes. I would certainly recommend PTS for consulting needs.

— Dynamic Metals • Aerospace and Defense Industry

“The straight forward approach was a relief and I appreciate how the PTS team jumped straight in despite the complex challenges we faced. I was able to speak with Jim directly several times, which provided a great amount of comfort. I never had any trouble reaching him and/or a member of his team. 

The team at PTS assisted in arranging meetings in which we discussed complicated business process and procedure requirements. This sped up the improvement process significantly. PTS’ methodology was a perfect fit to quickly and thoroughly address our needs and provide solutions. 

The functional results that were produced as a result of Jim’s team were a key component in keeping operations running. Moreover, their skills for development are extraordinary. On top of his work, Jim’s team also provided excellent support. They dealt with questions ranging from the absolute basics to advanced easily and with an air of patience that can only be described as completely forgiving! In short, I would have no hesitation in recommending PTS to any prospective client.”

— The Oilgear Company • Hydraulic Pump Industry

PracticalTek is an Independent provider of Epicor® professional services