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The Benefits of Upgrading

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“Imarda has faced several business challenges recently as we have been undergoing significant growth for our i360 product. This growth has resulted in increased manufacturing volumes, and complicated BOM’s (Bill of Materials) and increased billing to be produced from an aging ERP system (Epicor® Vantage 8) that is in need of replacement.

Imarda had done an amount of work with PTS in the past and I contacted Jim from PTS in the hope this company could assist. Jim’s team jumped straight in aware of the challenges we faced. I was able to talk to Jim directly several times which provided a huge amount of comfort and even though the time zones were different I never had any issues reaching him or a member of his team. Their straight forward approach was a relief. The team at PTS assisted in arranging meetings, eliciting the answers from iMarda staff with questions backed up

Their straight forward approach was a relief. The team at PTS assisted in arranging meetings, eliciting the answers from iMarda staff with questions backed up from years of experience in Epicor®. This sped up the business improvement process significantly. Their agile methodology was a perfect fit as we needed to jump between issues often very quickly and due to the nature of our remote staff the timing of such meetings was often at short notice. The functional results that were produced as a result of Jim’s team were a key component in keeping the operations process running within Imarda.

On top of this work, Jim’s team also provided excellent support, as our lack of knowledge with Epicor® due to staff churn again left us challenged with internal support options. Jim’s team dealt with questions ranging from the absolute basics to advanced questions easily and with an air of patience that can only be described as completely forgiving!! In short, I would have no hesitation in recommending PTS.”

— Imarda • Transportation Fleet Industry

“We were looking for some good Epicor® E9 expertise to help us in streamlining our E9 implementation and better align our business processes with E9 where practical.

Practical Technology Solutions (PTS) brought both business process background and E9 application knowledge  to the table in a very affordable package.  PTS helped us with both High level advice as well as detailed implementation assistance and outright programming assistance to develop and test customization’s and reports.  Their knowledge of reporting tools such as Crystal Reports and the database schema is excellent. While working with PTS recently, our consultant is responsive, always with a friendly, professional attitude.  He has provided insight and demonstrated a high level of technical skill.  We have assigned projects of various degrees of complexities with PTS and generally, have received a response in a timely manner. We would recommend PTS as a solution in assisting with ERP business challenges.”

— Fenner Dunlop Americas • Mining Industry

Saving the customer money…Customer spent $5K and saved $48k!!!

“On a cold winter Wednesday, I joined a metal fabrication conference in the Cleveland area.  We were led to a room covered in brown; the far wall lit up by a projector.  As I unpacked my laptop, trusty notepad and pen, I was approached by a man with a jovial smile.  The feeling that I should know him welled up inside me.  After taking a second glance at my nametag, he said, “we’ve worked together, but we’ve never met face-to-face.”  He went on to tell me how years prior we collaborated on a BPM that defaulted the correct shipping address for purchase orders according to the User-ID on the PO.  “Before you built that, about once a month, these huge semi-loads would arrive at our office building, over 400 miles away from the factory.  It was extremely frustrating, but now we can laugh about it because your BPM has saved us 10’s of thousands of dollars.  It hasn’t happened since.”  He shook my hand and thanked me, as we remembered working together.  Hearing this story made me proud of what I do and where I work.”

— Another happy client • Kadant
With the lightning speed at which technology and software are improved and changed it is hard to keep up in today’s world. Is your system starting to have performance issues? We receive many emails and calls at PracticalTek with clients reporting their system is running slow or having trouble completing simple tasks. If you are experiencing similar issues it may be time for an upgrade to Epicor® ERP 10 or 10.2.
There are multiple versions of Epicor® ERP out there, including Vista, Vantage, and Enterprise, that have been great for many years. PracticalTek offers many services for these Legacy Systems.
With the rapid growth of technology in the past 20 years a lot of these Legacy Systems are starting to become very dated. Customers are expecting new features day to day and Distributors and Manufactures have trouble keeping up with an older system bogging them down.
New Features in Epicor® ERP 10, Epicor® ERP 10.1, and Epicor® ERP 10.2
When upgrading to Epicor® ERP 10, 10.1, or 10.2 you can expect an increase in efficiency and speed of your system. In the new version of Epicor® ERP, Epicor® has revamped its developing process to prioritize simplicity and performance to get you up and running as easy and as fast as possible.
In Epicor® ERP version 10, Epicor® has simplified the structure of its software to improve the performance and responsiveness of it. This will also bring about less errors with use. The most recent update to 10.2 brings all of this to the table along with improved stability and 1500+ new features and capabilities, along with more than 15 new modules if you are upgrading from Epicor® Vista or Epicor® Vantage. These new features can be customized and improve the efficiency of your company.