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Epicor® Social

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“The straight forward approach was a relief and I appreciate how the PTS team jumped straight in despite the complex challenges we faced.  I was able to speak with Jim directly several times which provided a great amount of comfort, I never had any trouble reaching him and/or a member of his team.

The team at PTS assisted in arranging meetings in which we discussed complicated business process and procedure requirements. This sped up the improvement process significantly.  PTS’ methodology was a perfect fit to quickly and thoroughly address our needs and provide solutions.

The functional results that were produced as a result of Jim’s team were a key component in keeping operations running.  Moreover, their skills for development are extraordinary.  On top of his work, Jim’s team also provided excellent support. They dealt with questions ranging from the absolute basics to advanced easily and with an air of patience that can only be described as completely forgiving!

In short, I would have no hesitation in recommending PTS to any prospective client and I would be happy to answer any questions related to this reference.”

— Olmsted Products • Industrial Pump Industry

Stanley Machining needed a quick turnaround on development and creation of many complex
dashboards to help streamline our business flow.
PTS (Practical Technical Solutions) expertise in the field of Vantage/Epicor® was a tremendous
help in the creation of these dashboards and has since streamlined the way we process certain
information in our plant. Not only was the response from their team quick and professional,
there rate per hour is extremely competitive.
I would go so far as to say. Epicor® can learn some lessons from PTS in regards to their consulting,
implementation and billing process.
Stanley Machining would recommend PTS as a trusted source in assisting with any ERP

— Stanley Machining & Tool • Steel Machining Industry

“The other service we used from PTS was a training session that lasted a few days on site. We used one of their trainers, Jeremy, who was very talented in Epicor® but also had a naturally good communication style about him. He taught a few of our people the basics of writing Crystal Reports out of Epicor®. We plan on using PTS as a resource in Epicor® as we move forward.”

— Precision Marshall Steel Company • Steel Manufacturing Industry
Epicor® Social
Epicor® ERP 10 features Epicor® Social Enterprise (ESE), a collaboration network made to help businesses succeed. Functioning like your business’ own internal social network, Epicor® ESE is embedded in the ERP’s structure and allows users to access it from anywhere using a personal mobile device or computer.
With this tool, your employees always stay connected, improving communication speed and teamwork without frequent meetings or social functions.
Features of Social Enterprise
Epicor® Social allows you to communicate and carry out workflows more quickly using instant messaging and collaborative tools. These tools include:
  • Mobile Compatibility: Access from your smartphone or tablet so you can hear back immediately as soon as a project or response comes in.
  • Group Organization: Create customized groups, organized by department, project or idea, and make them public or private — just as you would through any other social media site. This way, you can post messages both publicly and privately to entire groups of people and control who can see them.
  • Project Following: ESE integrates with your Epicor® settings, so if a user follows a business object, they get updates whenever it’s changed. This allows them to respond to updates quickly.
  • Instant Notifications: Alerts keep you up-to-date on new messages, project updates and any other information you may need for work so you and your operational group can respond in a timely fashion.
  • Private Messaging: Exchange messages instantly to other users as soon as they sign up. This can include people in your own business, as well as customers and suppliers, signed up to the ESE system.
  • Epicor® Integrations: ESE leverages capabilities within the ERP software, such as Epicor® Enterprise Search, to allow users to quickly find information about a project or idea within the company database. ESE also lets users search for this information using established hashtags.
Get ESE Assistance With PracticalTek Today
Though Epicor® ESE was designed to be as user-friendly as possible, setting up the system and integrating it into your current workflows may take time. PracticalTek can help you cut that time in half.
PracticalTek offers comprehensive and independent support and setup services for all Epicor® modules and systems. We’ll work with your business data and determine everything you need, from crucial system integrations to hashtags. We’ll also train your staff on how to make the most of your system with either on-site or remote customized training. We’ll even train some of your staff as trainers, so you can more quickly onboard new employees and get them started with the ESE system.
Start Working With PracticalTek
PracticalTek is an independent Epicor® consultation company. We offer support and training services to companies of all experience levels. Whether you need help implementing your software or need training so you can make the most of it.