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Epicor® Social

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“We have been using Practical Technology Solutions for about 8 months now to augment my 1 person Epicor® staff.  We are using PTS to help us with screen changes, report development, BAQ/BPM development, performance advice, solution design, system integration, and functional consulting.  We have been very happy with their work.  They have always been clear about work estimates and stayed within them.  Their technical quality has been excellent and their cost reasonable. PTS has always been able to address our requirements even in emergency situations. I would recommend PTS as a partner for Epicor® technical services and continue to use them. “

— Kadant Black Clawson, Inc. • Global Engineered Systems Industry

Stanley Machining needed a quick turnaround on development and creation of many complex
dashboards to help streamline our business flow.
PTS (Practical Technical Solutions) expertise in the field of Vantage/Epicor® was a tremendous
help in the creation of these dashboards and has since streamlined the way we process certain
information in our plant. Not only was the response from their team quick and professional,
there rate per hour is extremely competitive.
I would go so far as to say. Epicor® can learn some lessons from PTS in regards to their consulting,
implementation and billing process.
Stanley Machining would recommend PTS as a trusted source in assisting with any ERP
challenges.

— Stanley Machining & Tool • Steel Machining Industry

“Morton Manufacturing utilizes Epicor® for MRP functionality. PTS helped us through projects when we ran into roadblocks.  Their advanced expertise was more than enough for the problems and concerns we were facing.  They are well versed in visual basic and C# and they completed our projects very quickly.

The results of their work were exactly what we wanted, and allowed us to continue moving forward.  We haven’t had any problems and we plan to use PTS again in the future.”

— Morton Manufacturing • Aerospace Industry
Epicor® Social
Epicor® ERP 10 features Epicor® Social Enterprise (ESE), a collaboration network made to help businesses succeed. Functioning like your business’ own internal social network, Epicor® ESE is embedded in the ERP’s structure and allows users to access it from anywhere using a personal mobile device or computer.
With this tool, your employees always stay connected, improving communication speed and teamwork without frequent meetings or social functions.
Features of Social Enterprise
Epicor® Social allows you to communicate and carry out workflows more quickly using instant messaging and collaborative tools. These tools include:
  • Mobile Compatibility: Access from your smartphone or tablet so you can hear back immediately as soon as a project or response comes in.
  • Group Organization: Create customized groups, organized by department, project or idea, and make them public or private — just as you would through any other social media site. This way, you can post messages both publicly and privately to entire groups of people and control who can see them.
  • Project Following: ESE integrates with your Epicor® settings, so if a user follows a business object, they get updates whenever it’s changed. This allows them to respond to updates quickly.
  • Instant Notifications: Alerts keep you up-to-date on new messages, project updates and any other information you may need for work so you and your operational group can respond in a timely fashion.
  • Private Messaging: Exchange messages instantly to other users as soon as they sign up. This can include people in your own business, as well as customers and suppliers, signed up to the ESE system.
  • Epicor® Integrations: ESE leverages capabilities within the ERP software, such as Epicor® Enterprise Search, to allow users to quickly find information about a project or idea within the company database. ESE also lets users search for this information using established hashtags.
Get ESE Assistance With PracticalTek Today
Though Epicor® ESE was designed to be as user-friendly as possible, setting up the system and integrating it into your current workflows may take time. PracticalTek can help you cut that time in half.
PracticalTek offers comprehensive and independent support and setup services for all Epicor® modules and systems. We’ll work with your business data and determine everything you need, from crucial system integrations to hashtags. We’ll also train your staff on how to make the most of your system with either on-site or remote customized training. We’ll even train some of your staff as trainers, so you can more quickly onboard new employees and get them started with the ESE system.
Start Working With PracticalTek
PracticalTek is an independent Epicor® consultation company. We offer support and training services to companies of all experience levels. Whether you need help implementing your software or need training so you can make the most of it.