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Epicor® System Admin

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“We don’t have a traditional IT department…… I’ve worked with a few different consultants over the last 3 years, after I found PracticalTek (An independent professional services provider), I will always go to them first with a need. They got to my projects in short order, knew exactly what I was talking about most of the time and if they didn’t, it was easy to explain to them what I needed. The rate is better and the work is more efficient than I have found elsewhere. I would highly recommend PracticalTek (An independent professional services provider) to anyone using Epicor®.”

— Dudek & Bock • Steel Manufacturing Industry

Stanley Machining needed a quick turnaround on development and creation of many complex
dashboards to help streamline our business flow.
PTS (Practical Technical Solutions) expertise in the field of Vantage/Epicor® was a tremendous
help in the creation of these dashboards and has since streamlined the way we process certain
information in our plant. Not only was the response from their team quick and professional,
there rate per hour is extremely competitive.
I would go so far as to say. Epicor® can learn some lessons from PTS in regards to their consulting,
implementation and billing process.
Stanley Machining would recommend PTS as a trusted source in assisting with any ERP
challenges.

— Stanley Machining & Tool • Steel Machining Industry

“The straight forward approach was a relief and I appreciate how the PTS team jumped straight in despite the complex challenges we faced.  I was able to speak with Jim directly several times which provided a great amount of comfort, I never had any trouble reaching him and/or a member of his team.

The team at PTS assisted in arranging meetings in which we discussed complicated business process and procedure requirements. This sped up the improvement process significantly.  PTS’ methodology was a perfect fit to quickly and thoroughly address our needs and provide solutions.

The functional results that were produced as a result of Jim’s team were a key component in keeping operations running.  Moreover, their skills for development are extraordinary.  On top of his work, Jim’s team also provided excellent support. They dealt with questions ranging from the absolute basics to advanced easily and with an air of patience that can only be described as completely forgiving!

In short, I would have no hesitation in recommending PTS to any prospective client and I would be happy to answer any questions related to this reference.”

— Olmsted Products • Industrial Pump Industry
Having a dedicated Epicor® System Admin for your business is mission- critical and we want to help you keep your system running! Hiring an outside administrator has a ton of benefits, including 100% reliability, no need to worry about staff turnover, and you can problem solve without additional overhead or time commitments.
At PracticalTek:
  • Our focus on Epicor® System Administration services is to provide you with the best, highest quality help in all areas that pertain to the Epicor® System Admin
  • We have extensive knowledge system administration and are excited to offer our expertise to you
  • We support Vantage® 8, Epicor® 9 and Epicor® 10
Our Skills & Experience
  • Installation of the app server framework
  • Load balancing
  • Adding an app server
  • SSRS setup
  • Epicor Web Access Setup/Configuration
  • IIS Manager Config/setup
  • Windows 2008 server experience/ Diagnostics
  • Windows 2012 server experience/Diagnostics
  • Multi-company direct server process setup/config/Diagnostics
  • Epicor® Administration Console Setup/Config/DiagnosticsEpicorconsultantindependent910 300x200 300x200
  • SQL server management console
  • Installing and setting up Epicor® module licenses
  • Setting up and configuring ODBC connections/Diagnostics
  • Setting up and configuring OpenEdge/progress/Diagnostics
  • Refreshing of your Epicor® databases from one environment to another
  • Setting up and configuring Advanced Print Management/Diagnostics
  • Setting up and configuring Insite Manifest/Diagnostics
  • Help and training for System Agent, System Monitor, User Security, User Security Groups.
  • Service connect setup/configuration/Diagnostics
  • System performance analysis and forensics – slow system? We can identify the bottleneck and eliminate the slowness
  • Epicor® Social Setup/Configuration/Diagnostics
  • Epicor® searches, setup, Configuration
  • Help with setting up Tablets for shop use
  • Help setting up Backups of Databases
  • Diagnostics for Epicor® Reports not working, Hung processes, out of memory errors etc.
  • RF infrastructure setup
We offer a basic Epicor® System Admin Training course covering…

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  • Special administration
  • OpenEdge maintenance
  • SQL maintenance
  • Security maintenance for: field, process and menus. Users and group maintenance