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Epicor® System Admin

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“We are a growing Engineering and Manufacturing company within the Mail Order Pharmacy industry.  About a year ago, we purchased Epicor® 10 as a tool to help us grow the company and link all departments from a system point of view.  Epicor® sales presentation provided the proof that these goals would be met with this software. We fortunately found Jim Chance at PTS.  He has been working with us over the past quarter, with all of our testing and implementation (go-live) pain points.  He has spent many long hours with us onsite, understanding our company and our needs as it relates to Epicor®.  He is currently helping us to develop processes, procedures, forms, and BAQ’s for each end user and each department, on an as-needed basis.  I have found him and his team to be extremely knowledgeable in all areas within Epicor® – from production to finance – which has made him and his team extremely valuable to our company as we embark on this software implementation. ”

— R/X Automation Solutions, Inc. • Mail Order Pharmacy Industry

“I am very happy and honored to provide you with a reference for Practical Technology Solutions.  I have been EXTREMELY happy with the work that has been provided.  I have not been using them for long (just a number of months), but in a very short time frame they have reassured me that my trust in them as a consulting business partner is well worth it.  I see their knowledge of the Epicor® Product lines as being very in-depth and their staff as highly resourceful.  I highly recommend them as a business consulting partner for your business and technical application needs.”

— M-B Companies • Pavement Marking Industry

“General Formulations is a mid-sized manufacturing company currently using Epicor® for our manufacturing system. We have used PTS for a number of tasks including custom SSRS reports, custom dashboards, BPM’s, and Go Live Support. I have found PTS knowledgeable, talented and extremely capable in the work that they have done for our company. I have worked with Jim, Sam, Jarrad, and Glenn and found them all to be consummate professionals with great attitude and ability. I can recommend PTS with the greatest confidence to anyone looking for top-notch help in implementation and customization of Epicor®.”

 

“I do want to say I have been very impressed with PTS and in helping us deal with this problem. (Our consultant) has been great and I know he hasn’t been alone in assisting us on this. Your help is greatly appreciated, and PTS is a great partner.”

— General Formulations • Pressure Sensitive Films Industry
Having a dedicated Epicor® System Admin for your business is mission- critical and we want to help you keep your system running! Hiring an outside administrator has a ton of benefits, including 100% reliability, no need to worry about staff turnover, and you can problem solve without additional overhead or time commitments.
At PracticalTek:
  • Our focus on Epicor® System Administration services is to provide you with the best, highest quality help in all areas that pertain to the Epicor® System Admin
  • We have extensive knowledge system administration and are excited to offer our expertise to you
  • We support Vantage® 8, Epicor® 9 and Epicor® 10
Epicor System Administration Min
Our Skills & Experience
  • Installation of the app server framework
  • Load balancing
  • Adding an app server
  • SSRS setup
  • Epicor Web Access Setup/Configuration
  • IIS Manager Config/setup
  • Windows 2008 server experience/ Diagnostics
  • Windows 2012 server experience/Diagnostics
  • Multi-company direct server process setup/config/Diagnostics
  • Epicor® Administration Console Setup/Config/DiagnosticsEpicorconsultantindependent910 300x200 300x200
  • SQL server management console
  • Installing and setting up Epicor® module licenses
  • Setting up and configuring ODBC connections/Diagnostics
  • Setting up and configuring OpenEdge/progress/Diagnostics
  • Refreshing of your Epicor® databases from one environment to another
  • Setting up and configuring Advanced Print Management/Diagnostics
  • Setting up and configuring Insite Manifest/Diagnostics
  • Help and training for System Agent, System Monitor, User Security, User Security Groups.
  • Service connect setup/configuration/Diagnostics
  • System performance analysis and forensics – slow system? We can identify the bottleneck and eliminate the slowness
  • Epicor® Social Setup/Configuration/Diagnostics
  • Epicor® searches, setup, Configuration
  • Help with setting up Tablets for shop use
  • Help setting up Backups of Databases
  • Diagnostics for Epicor® Reports not working, Hung processes, out of memory errors etc.
  • RF infrastructure setup
We offer a basic Epicor® System Admin Training course covering…

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  • Special administration
  • OpenEdge maintenance
  • SQL maintenance
  • Security maintenance for: field, process and menus. Users and group maintenance