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“The straight forward approach was a relief and I appreciate how the PTS team jumped straight in despite the complex challenges we faced. I was able to speak with Jim directly several times, which provided a great amount of comfort. I never had any trouble reaching him and/or a member of his team. 

The team at PTS assisted in arranging meetings in which we discussed complicated business process and procedure requirements. This sped up the improvement process significantly. PTS’ methodology was a perfect fit to quickly and thoroughly address our needs and provide solutions. 

The functional results that were produced as a result of Jim’s team were a key component in keeping operations running. Moreover, their skills for development are extraordinary. On top of his work, Jim’s team also provided excellent support. They dealt with questions ranging from the absolute basics to advanced easily and with an air of patience that can only be described as completely forgiving! In short, I would have no hesitation in recommending PTS to any prospective client.”

— The Oilgear Company • Hydraulic Pump Industry

“I found PracticalTek with a Google search.  I spoke and met with Jim Chance and had a lengthy discussion about his company’s capabilities.  Everything sounded well as they possessed the capabilities we wanted, the reasonable rate and low risk.  That is, if this did not work out, I could sever the relationship quickly and move on. We have provided PTS with detailed specs often with screen-shots.  Our initial specs were for relatively simple customization’s.  We found that PTS worked very efficiently and coordinated very well with the project team. Today the staff of PTS is tackling our most complex customization and is working with us on other Epicor® implementation issues.  We also will utilize their report-writing capabilities shortly.  Because of this positive relationship, I highly recommend PTS for their efficiency, knowledge, communications and professionalism. “

— Doble Engineering • Electric Power Industry

“PracticalTek worked with us immediately and tirelessly to get our Avante System and Company back up and running. Thank-you for coming to our rescue – to rescue a stranger in need. It speaks volumes to the type of company that PracticalTek is, and to the type of people you are. Thank-you and your team from all of us at Bird Technologies Group.”

— Bird Technologies Group
Having a dedicated Epicor® System Admin for your business is mission- critical and we want to help you keep your system running! Hiring an outside administrator has a ton of benefits, including 100% reliability, no need to worry about staff turnover, and you can problem solve without additional overhead or time commitments.
At PracticalTek:
  • Our focus on Epicor® System Administration services is to provide you with the best, highest quality help in all areas that pertain to the Epicor® System Admin
  • We have extensive knowledge system administration and are excited to offer our expertise to you
  • We support Vantage® 8, Epicor® 9 and Epicor® 10
Our Skills & Experience
  • Installation of the app server framework
  • Load balancing
  • Adding an app server
  • SSRS setup
  • Epicor® Web Access Setup/Configuration
  • IIS Manager Config/setup
  • Windows 2008 server experience/ Diagnostics
  • Windows 2012 server experience/Diagnostics
  • Multi-company direct server process setup/config/Diagnostics
  • Epicor® Administration Console Setup/Config/DiagnosticsEpicor independent ERP consultant
  • SQL server management console
  • Installing and setting up Epicor® module licenses
  • Setting up and configuring ODBC connections/Diagnostics
  • Setting up and configuring OpenEdge/progress/Diagnostics
  • Refreshing of your Epicor® databases from one environment to another
  • Setting up and configuring Advanced Print Management/Diagnostics
  • Setting up and configuring Insite Manifest/Diagnostics
  • Help and training for System Agent, System Monitor, User Security, User Security Groups.
  • Service connect setup/configuration/Diagnostics
  • System performance analysis and forensics – slow system? We can identify the bottleneck and eliminate the slowness
  • Epicor® Social Setup/Configuration/Diagnostics
  • Epicor® searches, setup, Configuration
  • Help with setting up Tablets for shop use
  • Help setting up Backups of Databases
  • Diagnostics for Epicor® Reports not working, Hung processes, out of memory errors etc.
  • RF infrastructure setup
We offer a basic Epicor® System Admin Training course covering…

Epicor admin system training icon

  • Special administration
  • OpenEdge maintenance
  • SQL maintenance
  • Security maintenance for: field, process and menus. Users and group maintenance