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Epicor® Upgrade Support

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“We have been using Practical Technology Solutions for about 8 months now to augment my 1 person Epicor® staff.  We are using PTS to help us with screen changes, report development, BAQ/BPM development, performance advice, solution design, system integration, and functional consulting.  We have been very happy with their work.  They have always been clear about work estimates and stayed within them.  Their technical quality has been excellent and their cost reasonable. PTS has always been able to address our requirements even in emergency situations. I would recommend PTS as a partner for Epicor® technical services and continue to use them. “

— Kadant Black Clawson, Inc. • Global Engineered Systems Industry

Dynamic Metals was in need of system change.  Both Culture and Processes needed improvement.  Multiple attempts have been made over the last 10 years with our current system to reimplement, upgrade and improve processes with little success.  Dynamic was stuck in manual mode and we needed assistance to break the culture and improve processes.  We met with PTS  to discuss our options.  We decided to utilize their services as they are familiar with our current system as well as the system we are in the process of implementing.  PTS  completed a thorough review of our current state understanding that we want to improve our processes using best practices with the new system.  The PTS staff has been knowledgeable, professional and is allowing us to implement with fewer resource hours from our staff.  With their assistance and guidance we have garnered enthusiasm throughout the organization for change that otherwise would have been a difficult task.  They have ensured with constant communication to mitigate any potential scheduling roadblocks in order to maintain the target schedule.  I look forward to completing the implementation and working with PTS on future improvements in our processes. I would certainly recommend PTS for consulting needs.

— Dynamic Metals • Aerospace and Defense Industry

“I found PracticalTek with a Google search.  I spoke and met with Jim Chance and had a lengthy discussion about his company’s capabilities.  Everything sounded well as they possessed the capabilities we wanted, the reasonable rate and low risk.  That is, if this did not work out, I could sever the relationship quickly and move on. We have provided PTS with detailed specs often with screen-shots.  Our initial specs were for relatively simple customization’s.  We found that PTS worked very efficiently and coordinated very well with the project team. Today the staff of PTS is tackling our most complex customization and is working with us on other Epicor® implementation issues.  We also will utilize their report-writing capabilities shortly.  Because of this positive relationship, I highly recommend PTS for their efficiency, knowledge, communications and professionalism. “

— Doble Engineering • Electric Power Industry
Epicor® Upgrade Support
Even if you’re satisfied with your current version of Epicor® EPR software, you probably realize that upgrading to a newer version can give you access to the latest functions and features that will benefit your business in numerous ways. However, you may be hesitant to implement an Epicor® upgrade support because you wish to avoid the time, hassles and possible disruption to your business operations that often come with a software change.
PracticalTek Can Provide the Reliable Epicor® Upgrade Help You Need
Fortunately, you don’t have to take on the challenge of an Epicor® upgrade installation on your own. PracticalTek, an independent software services provider with more than 400+ years of combined Epicor® experience, can remove the burden from your shoulders.
Your expert Epicor® consultant will guide you through the entire process and make it as quick and seamless as possible. We have performed more than 30 successful upgrades from the following Epicor® versions:
  • 4 to 6
  • 4 to 8
  • 4 to 9
  • 4 to 10/10.1/10.2
  • 6 to 8
  • 6 to 9
  • 6 to 10/10.1/10.2
  • 8 to 9
  • 8 to 10/10.1/10.2
  • 9 to 10/10.1/10.2
  • 10 to 10.1
  • 10 to 10.2
  • 10.1 to 10.2
  • New 8
  • New 9
  • New 10
  • New 10.1
  • New 10.2
Our Epicor® upgrade customers range from small businesses to large Fortune 500 companies and encompass a broad spectrum of industries and applications including manufacturing, electronics, aerospace, textiles, medical devices/components, automotive suppliers, warehousing/distribution, make to order, make to job, engineer to order/job and repetitive processing.
Our Proven Epicor® Upgrade Methodology Makes the Difference
Your Epicor® upgrade consultant will implement a practical, best practice approach based on proven experience. We take advantage of tools and technology provided by Epicor® to accelerate and simplify the entire process. We have developed a repeatable, step-by-step upgrade methodology that enables us to apply these tools in a timely and efficient manner. We will work with you and your IT staff to create a customized upgrade implementation strategy that will yield the best results throughout all levels of your organization.
Full Epicor® Upgrade Support to Ensure You’re Ready to “Go Live”
Our Epicor® upgrade help includes all the training and support you need to ensure a successful implementation. We will develop system configurations and submit them to your end users for testing, which gives us the opportunity to make any necessary modifications.
We can also provide comprehensive training for your in-house trainers and/or end users so they are comfortable with the upgrade when it’s time to go live. Our training consists of brief courses that describe the differences between the previous and upgraded software versions. What’s more, we offer support through your first month to provide prompt solutions for the technical and user issues that are inevitable with any new software upgrade.
Contact PracticalTek When It’s Time for Your Next Epicor® Upgrade
Why take on the challenge of a software upgrade implementation on your own when an experienced Epicor® upgrade consultant can make the process so much faster and easier? Contact PracticalTek to learn more about our Epicor® upgrade support services today.