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“We are a growing Engineering and Manufacturing company within the Mail Order Pharmacy industry. About a year ago, we purchased Epicor® 10 as a tool to help us grow the company and link all departments from a system point of view. Epicor® sales presentation provided the proof that these goals would be met with this software. We fortunately found Jim Chance at PTS. He has been working with us over the past quarter, with all of our testing and implementation (go-live) pain points. He has spent many long hours with us onsite, understanding our company and our needs as it relates to Epicor®. He is currently helping us to develop processes, procedures, forms, and BAQ’s for each end user and each department, on an as-needed basis. I have found him and his team to be extremely knowledgeable in all areas within Epicor® – from production to finance – which has made him and his team extremely valuable to our company as we embark on this software implementation. ”

— R/X Automation Solutions, Inc. • Mail Order Pharmacy Industry

“We don’t have a traditional IT department…… I’ve worked with a few different consultants over the last 3 years, after I found PracticalTek (An independent professional services provider), I will always go to them first with a need. They got to my projects in short order, knew exactly what I was talking about most of the time and if they didn’t, it was easy to explain to them what I needed. The rate is better and the work is more efficient than I have found elsewhere. I would highly recommend PracticalTek (An independent professional services provider) to anyone using Epicor®.”

— Dudek & Bock • Steel Manufacturing Industry

“The other service we used from PTS was a training session that lasted a few days on site. We used one of their trainers, Jeremy, who was very talented in Epicor® but also had a naturally good communication style about him. He taught a few of our people the basics of writing Crystal Reports out of Epicor®. We plan on using PTS as a resource in Epicor® as we move forward.”

— Precision Marshall Steel Company • Steel Manufacturing Industry