Archive for FAQs

Can I charge a leasing company rather than the customer purchasing the parts? Yes, you have the capability of changing the ‘Bill-To’ so the parts and the bill can go to different locations.

We have a situation where we would like our purchasing manager to be notified of orders pending approval. Is there a way to set this up out-of-the-box? There is no out-of-the-box functionality for this but it can be setup by our development team. We have a team of professionals who are experienced in setting up […]

We have a situation where we would like our purchasing manager to be notified of orders pending approval. Is there a way to set this up out-of-the-box? There is no out-of-the-box functionality for this but it can be setup by our development team. We have a team of professionals who are experienced in setting up […]

Our company receives way too many MRP Suggestions for certain parts. We have every possible field populated with data in the Part Maintenance record. After all the data tweaks, we still don’t get expected results. Any ideas? For situations where you’re getting unexpected results from your MRP runs, you probably have conflicting planning data associated […]

Outside of the provided Global Alerts and Shop Warnings, is it possible to get an automated prompt/email based on a certain event or condition in Epicor? Yes, it’s possible to create custom conditions that fall out of the scope of the provided solutions mentioned above. If you have something in mind that Epicor doesn’t currently […]